FAQs

Questions
You May Have

As psychologists our goal is to help you identify, understand and resolve challenges in your life. We look forward to helping you with guidance through a life trial or identifying some new life directions and ways of achieving your goals.

Psychologists are highly trained specialists in human behaviour and cognition and provide a wide range of psychological services to individuals for mental health conditions that range from mild to severe and complex.

Psychologists have specialist training in the assessment and diagnosis of major mental illnesses and psychological problems. Through their specialist training, psychologists are qualified to provide expert opinion in clinical and compensation areas.

We provide assessment, diagnosis and treatment of a range of mental health concerns. Some of our treatment services are aimed at early intervention and prevention. So it is not necessary to have a major mental illness to benefit from psychological treatment. Psychological therapy involves talking therapies and practical strategies to assist in improving mental health.

Our team of highly skilled psychologists treat patients with a broad range of mental and emotional well-being issues.

We actively treat adults and couples in a range of therapy services. View our scope of services here.

In an emergency, call our office during business hours to check availability. Outside of hours we recommend that you call one of these emergency support lines designed to give you the support, advice and emergency care that you need.

Our clinic is open Monday to Thursday from 9am until 5pm.

Not necessarily. You can arrange to be seen without a referral. This is called a self-referral.

We accept referrals from all sources, although Medicare rebates are only available upon referral from your GP with a mental health treatment plan.  It is possible to attend your first session under a fee-per-service basis and then arrange the GP referral.

Please see your GP to discuss a referral and whether or not you are eligible for a mental health treatment plan.

To be eligible for a Medicare rebate you will need a referral from a General Practitioner (GP), Psychiatrist or Paediatrician called a Mental Health Care Plan. If however, you do not wish to obtain a Mental Health Treatment Plan from your GP you may also be entitled to receive a rebate from your private health care insurer.

You will be asked to pay on the day of consultation. You may be eligible for a Medicare rebate depending on how you were referred.

Session fees vary depending on the length of sessions and the qualifications of your therapist. Individuals please allow 60 minutes, and couples 90 minutes per session. 

It is best to call the practice to discuss the actual fees that will apply to you.  Please note we are not a bulk bill practice.  Contact us here.

IF YOU HAVE ANY QUESTIONS AT ALL

We Are Here To Listen